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How can I make a payment?
There are a few ways you can make a payment with Topdeck:
- Call your local Topdeck Office and make payment over the phone by credit or debit card.
- Transfer the money in to Topdeck’s bank account. Please email or call your Topdeck Travel Consultant for the bank details.
- Complete the payment form with your credit or debit card details and email or fax this to your Topdeck Travel Consultant.
How many people in my group?
An average group size in 2009 in Egypt was 25, 15 in Morocco and 10 in Jordan and Israel.
Is it a problem if I travel on my own?
There is no issue if you are travelling alone as over 50% if our passengers start the trip on their own. There is no compulsory single supplement - we will match you up with a room mate of the same sex.
What is the local payment?
This is an amount paid locally on Day 1 of your trip and forms part of the total package price. It is used my our guides for cash payments that are made along the way and helps us and you to keep the cost of your trip down.
What is included with my trip?
Check out the What's Included box on each trip page...normally includes accommodation, meals, sightseeing and modes of transport. Breakfast is included daily and will vary between cooked and continental. Lunches and dinners are included where listed on the trip itinerary.
Are entrance fees included?
In Morocco, Jordan and Syria we have included entrance fees in your trip price. We are able to offer this as entrance fees in these countries can be guaranteed and the group prices we can obtain are much better than any other discounts offered. In Egypt, the prices change regularly and discounts for groups or students varies. For this reason we cannot include entrance fees in an accurate manner and have therefore not included them in your trip price. Your Trip Leader will arrange the mos cost-effective option on your trip. A guide to current entrance fees is available on our website.
What type of accommodation do we stay in?
For the majority of our itineraries, we stay in superior quality 3* & 4* hotels, all with air-conditioning of course! You also have the opportunity to stay in a tent in the stunning desert landscapes of Jordan or Morocco - a unique experience! We also offer trips for those working to a slightly lower budget where we stay in tourist class hotels. Perfect for leaving a bit more cash to spend on some of the great optionals available. Look out for the 'budget' symbol.
How do I get to my destination?
Because our passengers fly in from all over the world, and to give you the change to grab great flight deals locally, we do not include flights with our packages. You'll be able to source the best deals either from the internet or your travel agent. We include a meet & greet at the airport and transfers to your hotel at all our destinations, which means a stress free start of your holiday!
Can I extend my stay?
As well as being able to arrange pre and post trip accommodation for you, there are also bolt on packages that you can add to your holiday. Spend some more time in bustling Cairo, visit the Rose City of Petra and the stunning scenery of Wadi Rum or take an excursion to historic Alexandria. Or add on some hiking in the Atlas Mountains of Morocco and visit the Berber villages.
Can I learn to dive?
Topdeck's Learn to Dive in Dahab is the perfect trip for people learning to dive. All equipment (with the exception of the dive manual) is included in the trip price. If you are an experienced diver and need a refresher course, these can be booked for an additional USD$30. Guided dives are also availbale for passedngers who already have an Open Water Licence and have been for a dive within the last six months (supplement applies).
What kind of transportation does Topdeck use?
From 1st class recliner seat trains to 4* luxury Nile cruise boats, to the latest model air-conditioned mini-buses. Please note that for operational reasons we sometime substitute private luxury coaches in place of overnight trains in Egypt.
What should I bring?
It's mostly dry and varies between hot days and mild nights in the summer months to warm days and cool nights in the winter. Lightweight cottons and lines are recommended for the summer with some warmer clothing needed for winter. For trips that include a felucca sail, it is important that you bring a sleeping back with you. Be sure to bring a swimming costume with you for summer departures.
What money should I bring?
Local currency is easily available from the numerous cash machines but you should have some cash (US$ or GBP) with you on arrival. Tipping is expected for quite a few things (carrying luggage etc) but you only need to give a small amount and your Trip Leader will advise you.
