Our tour guide was great and knowledgeable but not a good match for our group’s demographic. The guide went off the itinerary a lot, so there were a few unexpected costs and a few experiences we missed out on. Still was a great trip overall! Would’ve loved a bit more freedom/choice between stops on the bus days - even choosing how much time we spent at each location. For example, as a small group we’d ask to spend less time at a highway stop and more time at a scenic tourist spot instead. Often it was met with a no from the guide. But yeah, the guide was still lovely and very knowledgeable but not the best match for our group.
This was the first time I used TopDeck and can definitely say that this was a superb tour through the canadian rockies! There was a great balance between travelling, sight seeing and additional activities, and our excellent tour guide, Marcel, was very organised and extremely knowledgeable about the locations, their history and geography. Very interesting person indeed! The tour was an interesting friendly bunch, of a variety of ages and professions, and everyone got along well and seemed to have a great time. The breathtaking scenery will stay with me for ever! Expensive but well worth it. If pushed for criticism, the only thing I'll say might have been better is if a slightly clearer itinerary for each day had been announced/displayed at the beginning of each day, so that we had a slightly better idea of what to expect.
Canada and the Rockies were so beautiful. Amazing place to see and experience. I felt like our tour guide was not suited for a topdeck trip. He was older (60+) and could not comprehend what we were saying sometimes. As a young group of people we all felt like we were on retirement tour sometimes. He would ramble on for ages and ages in the bus about information he had already repeated multiple times. We are not sure if he was a last minute replacement for another tour guide. For my first topdeck tour I was disappointed and didn’t get the topdeck experience I thought I was going to get. I made lots of friends though and we made the best of the situation.
Third party tour guide was very sweet however typically does tours with 80 year olds so overall the trip did not have your typical Topdeck vibe. Would have really appreciated a heads up about this change and even an option to rebook! This was really disappointing for those of us who have previously done trips with Topdeck and were expecting a very different trip to the one we had, and put off those who had never travelled with Topdeck before from wanting to book with Topdeck again in the future.
6am wakeup every day is not a good time for a holiday schedule. Time wasn't managed very well.
Only barely staying a night in some of the nicest places (e.g banff, whistler), yet wasting a day staying in random towns.
Also having to stop for lunch at gas stations is terrible...while driving through places with plenty of food options.
Our tour guide was ineffective in running activities that allows our group to bond. He did not know the main sites of places we visited and had to research each location ourselves. He was much older than the group which didn’t help his knowledge. Tour has far too much bus time and stops in random towns with little lunch options except gas station sandwiches. The sights were amazing to see and the towns but it needs more time to actually experience these places, we got taken on a bus in Banff to see lakes and didn’t get to actually experience the town at all.
Visited all of the beautiful sites of the Canadian Rockies. However, the tour was not actually run by Topdeck but instead it was operated through New World Travel. The tour guide was very knowledgeable but didn’t bring the known Topdeck atmosphere, vibe or organisation (day plans - where to go, what to do etc). This was disappointing because I booked a Topdeck tour based on previous positive experiences.
Had the most amazing time with Topdeck - our tour guide Marcell was absolutely amazing and so knowledgeable, making the trip super enjoyable. We saw so many beautiful places and I met so many amazing people on this trip! Definitely recommend :)
Amazing!! Incredible group, incredible tour guide, beautiful
Great places and accomodation
I am a very experienced traveller. This was my first ever group trip and I honestly don’t see how it could’ve been ran any better. It was perfect!!
Perfect trip to see this incredible part of the wolrd, ensures to hit all the bucket lists of the rockies and some out of the world optionals like white water rafting on kicking horse river! Tour manager Helen was the absolute best and both her and a top shelf group of like minded people made this a trip of a lifetime!!!
The locations visited were great and the accommodation was overall very good. I felt that we were rushed and didn't get to really experience some of the attractions. For instance we spent a total of 45mins at Lake Louise. If we had been allowed more time we could have really explored and taken in the location.
Helen was amazing and very friendly and helpful when was needed. I was worried about the white water rafting so she made sure she was on my boat and felt safe.
Romy our bus driver though was terrible. Was over an hour late to pick us up once, and was late two other times. He threw our bags on rather than being careful with them so by day 4 we all put bags on ourselves to save bags or gear inside breaking. Bus was never cleaned properly and he was always rude. He would make crash noises whenever a car would drive past us and say "damn it!" when they didn't crash.
Got to see a lot of beautiful sights and places. Our tour guide was knowledgeable and amazing
Accommodation could of been better. Tour was too quick.
Accommodation could of been better. Tour was too quick.
The best trip I have done with Topdeck. Helen was great
Canada was never a place on my bucket list to visit but after everything we saw on the Topdeck tour was amazing. And glad I went and saw the Canadian Rockies
Being my first trip to Canada i loved everything about it. The landscape, animals, the culture!
So good! Highly recommend to anyone interested in the west side
Good value I had a ball on this trip
One of the best trips I've ever done, and worth every dollar.
Amzing tour. The scenery was incredible all the way through.
The Price of the Tour was great. You get your money's worth
Amazing, worth every cent!
Facilidade de aquisição do produto e cordialidade do atendimento.
I did on the other page. Sorry too lazy to type all again.
I got to see so much and I was lucky enough to have an amazing group. I saw all I wanted and more!
Amazing wildlife and scenic locations. Hotels and accommodation were great aswell.
The guide and driver where excellent. However having 50+ people on the trip was somewhat annoying at times. I think they should be 30 maximum
I haven't bought any recent products.
The trip leader was poor in the aspect of knowledge, there could be improvement by researching the town before the tour group arrives at the destination, with thhe use of the Internet and google maps - walking tours and introduction to the town could be improved. The bus driver was excellent and went out of his way to make sure the group had a great time when experiencing the country. He know secret routes that got the group to see more and experience hidden Canadian gems, he was very knowledgable and eager to help.
The accomodation was great as well, making sure that everyone knew that it was motels as well was very welcome.
Good trip in 25 characters
A great tour to see the beautiful Canadian Rockies. Was a little tricky getting to know people being a big group of nearly 50 people but the tour leader Heather was just amazing! She has a wealth of knowledge and professionalism. She always went out of her way to help everyone with their requests. Highly recommend this tour to just see the beautiful nature Canada has to offer!
One of the most amazing tours I've ever done and thats saying something having been on 7 topdeck tours and some with other providers. Picture perfect sites, adrenaline filled activities an all round amazing trip
Apart from our bus driver whom in my opinion was quite poor for the fun filled trip it was.
I really enjoyed the guide whom would do anything for u.
Had an amazing time, went to some brilliant places and my tour leader Heather was great, would highly recommend others to go and do this trip!
The Canadian Rockies trip was amazing. Heather, the tour leader, was friendly and an unending wealth of knowledge about Canadian history.
The optional activities were well worth the money - white water rafting in Golden and zip lining in Whistler - both so much fun!
At the end of the day, Heather knew great places for food and a couple of drinks (for the days which didn't have meals included).
On the downside, the places were stayed (excluding Whistler) were mid-range motels, maybe 2-3 stars which was a little disappointing.
If you're after a trip which is filled with scenery, nature, beautiful views and amazing towns then this is the trip for you!
Overall good trip. Went to all the main locations that i wanted.
The bus driver was friendly and explained everything on the trip as we passed by places. The tour guide was helpful and wonderful in planning everything. The trip was gorgeous, I just would personally prefer to spend more time in Jasper. Also, more time at Lake Louise would be great and maybe more time at Lake Emerald.
I liked that and everything was already organised.
Wonderful tour. Beautiful sights and lovely staff. I've never been dissapointed with the staff, accommodation or food during my topdeck tours.