Contact us
Got questions? We’re here to help! Hit the online chat. Dial our digits. Or go old-school and flick us an email.
Contact details
Australia
1300 886 332 (from inside Australia)
+61 7 30634071 (from outside Australia)
December 2025 - January 2026 holiday period:
Monday 22rd 5am – 3:30pm AEST
Tuesday 23th 5am – 3:30pm AEST
Wednesday 24th 5am – 3:30pm AEST
Thursday 25th CLOSED
Friday 26th CLOSED
Monday 29th 7am – 3:30pm AEST
Tuesday 30th 7am – 3:30pm AEST
Wednesday 31st 7am – 3:30pm AEST
Thursday 1st CLOSED
Friday 2nd 7am – 3:30pm AEST
Saturday & Sundays: CLOSED
United Kingdom
0845 257 5212 (from inside the UK)
+44 (0)20 8987 3305 (from outside the UK)
December 2025 - January 2026 holiday period:
Monday 22rd 8am – 6pm GMT
Tuesday 23th 8am – 6pm GMT
Wednesday 24th 8am – 4pm GMT
Thursday 25th CLOSED
Friday 26th CLOSED
Monday 29th 8am – 6pm GMT
Tuesday 30th 8am – 6pm GMT
Wednesday 31st 8am – 4pm GMT
Thursday 1st CLOSED
Friday 2nd 8am – 6pm GMT
Saturday & Sundays: CLOSED
New Zealand
December 2025 - January 2026 holiday period:
Monday 22rd 8am – 6:30pm
Tuesday 23th 8am – 6:30pm
Wednesday 24th 8am – 6:30pm
Thursday 25th CLOSED
Friday 26th CLOSED
Monday 29th 10am – 6:30pm
Tuesday 30th 10am – 6:30pm
Wednesday 31st 10am – 6:30pm
Thursday 1st CLOSED
Friday 2nd 10am – 6:30pm
Saturday & Sundays: CLOSED
United States and Canada
December 2025 - January 2026 holiday period:
Monday 22rd 9am – 11:30am and 1:30pm – 6pm PDT
Tuesday 23th 9am – 11:30am and 1:30pm – 6pm PDT
Wednesday 24th 1:30pm – 6pm PDT
Thursday 25th CLOSED
Friday 26th CLOSED
Monday 29th 9am – 11:30am and 1:30pm – 6pm PDT
Tuesday 30th 9am – 11:30am and 1:30pm – 6pm PDT
Wednesday 31st 1:30pm – 6pm PDT
Thursday 1st CLOSED
Friday 2nd 9am – 11:30am and 1:30pm – 6pm PDT
Saturday & Sundays: CLOSED
South Africa
Emergency contact
For emergencies whilst travelling with Topdeck, please call: +61 400 527 315. Heads up! This number is for emergencies ONLY – it is not to be used for booking enquiries or amendments.
Still not sorted? Send us an email at [email protected]. Don’t forget to include your booking reference number if you’re enquiring about an existing booking – we’re good, but we’re not psychic *wink*.
Company offices
Australia:
Level 7, 275 Grey Street,
South Brisbane,
Queensland 4101
United Kingdom:
109 Power Road
Chiswick, London W4 5PY
All the socials
Facebook: https://www.facebook.com/TopdeckTravel/
Instagram: https://www.instagram.com/topdecktravel/
Twitter: https://twitter.com/TopdeckTravel