BE THE REAL YOU, WITH BOOKINGS THAT FLEX
Book your trip of a LIFETIME with confidence.
Plans changed? No drama. We’ve got your back with our Freedom to Flex policy, giving you that dose of confidence. Like when a hottie slides into your DMs. Your bestie hypes you up before a first date. Or you score the goal of the season.
All the itty-bitty specifics are laid out in black and white below.
Freedom to Flex^
Always here for you
Unlimited no fee changes: change your mind as often as your underwear? Make as many changes to your trip as you like, up to 60 days prior to departure – with NO amendment fees. Flight, trip or accommodation price differences may apply.
Book now, pay the rest later: secure your booking with a SUPER affordable deposit – and no need to pay a cent extra until 60 days prior to departure. It’s that easy (and the best $$ you’ll ever spend).
Flexible deposit: we get it, things happen. Cancel before your full payment is due and we’ll offer you a rolling deposit voucher to be used for another trip within the next two years. You’ll also get a full refund of any additional amounts paid.
Pay in instalments: don’t have the cash to pay all at once? We’ve been there. Pay off your trip up to 60 days prior to departure in instalments that suit you.
Booked before 1 July?
Psst... for bookings on or before 30 June 2023, our EXTRA-Flex policies still apply.
The all-important Terms and Conditions
^Freedom to Flex Terms & Conditions. If you cancel more than 60 days prior to departure you may request in writing that we provide you with a rolling deposit voucher for a future trip. The voucher must be redeemed within two years from the date of first cancellation. The voucher can be transferred to a friend but cannot be transferred a second time. One voucher can be redeemed per person per trip. If you cancel within 60 days of departure you will need to pay our applicable cancellation fee based on the cancellation policy at time of booking. The balance of your trip must be paid no later than 60 days prior to your trip departure date. If you do not pay within this period we may cancel your booking and your deposit will be forfeited. Full payment is required if you make a booking within 60 days of the departure date; if you then wish to cancel, standard cancellation terms apply. If your booking is a special offer we may require full payment (including any pre- and post-accommodation and sundry service charges) by such earlier time as specified in the offer.