• Ts-Cs–Win-a-Mystery-Trip

T&Cs – Win a Mystery Trip

Conditions of Entry

  1. Information about the Prize and how to enter forms part of these terms and conditions of entry. Entry into this promotion is deemed acceptance of these terms and conditions of entry by each entrant. 

  2. The promoter is Top Deck Tours Ltd, 109 Power Road, Chiswick, London W4 5PY ("Promoter").

  3. Entry is open globally to those aged between 18 and 39 years, who enter the promotion in the required manner as stated in these terms and conditions ("Eligible Entrants").

  4. Employees of the Promoter, its related bodies corporate, suppliers, agencies, licensees, franchisees and their immediate families are not permitted to enter.

Duration of Promotion Period

  1. The promotion will commence at 7.00am GMT on 20 March 2019 and will continue until 11:59pm GMT on 31 May 2019 ("Promotion Period").

How to Enter

  1. To enter the promotion, Eligible Entrants must successfully;

    • visit https://m.me/TopdeckTravel?ref=w5229579; 

    • follow the prompts to complete and submit all requested details (including, without limitation, full name, email address, date of birth); 

    • tell us the most spontaneous thing they have done; and

    • subscribe to receive Messenger messages from the Promoter and remain subscribed through the Promotion Period.

  2. By entering the competition, the entrant authorises to subscribe their personal information including their email address and date of birth to the Promoter. 

  3. Entries will be deemed to be accepted at the time of the Prize Winner selection.

  4. Entries received will be considered final by the Promoter. Entries which are incomplete, inaccurate, erroneous, illegible, inappropriate, offensive or incomprehensible or which infringe intellectual property rights will be deemed invalid. 

  5. Entries must be received by the Promoter during the Promotion Period, and via the method described above. The Promoter does not accept responsibility for late, lost or misdirected entries.  

  6. Any costs associated with accessing the promotion are the responsibility of each entrant.

  7. The Promoter takes no responsibility for any variation in the value of the Prize.

  8. If the Promoter is unable to provide the Prize Winner with the nominated Prize, the Promoter reserves the right to supply an alternative Prize of similar monetary value, subject to any direction of a lottery authority.

  9. If the Prize Winner does not accept any element of the Prize, the Promoter is not obliged to provide the Prize Winner with a substitute Prize.

Selection of Prize Winner

  1. There will be one (1) Prize Winner.

  2. The Prize Winner will be the Entrant that provided the most creative answer to the question “what is the most spontaneous thing you have ever done,” as selected by our Topdeck travel judges. The Prize Winner will be selected on 3 June 2019 (“Prize Judging”).

  3. The Prize Winner will be announced the same time and business day of the Prize Judging. The Prize Winner will be notified via email or phone call the same time and business day of the Prize Judging.

  4. The Promoter will not enter into correspondence regarding the result of the Prize Judging.

  5. The Prize Winner will have until 5.00pm GMT on Friday 14 June 2019 to claim the Prize.

  6. If any Prize has not been claimed by the Prize Winner by 5:00pm GMT on Friday 14 June 2019, an alternate winner will be selected by the Topdeck judges at 3.00pm GMT on Wednesday 19 June 2019 ("Alternate Prize Selection"). The alternate winner will be notified by email or phone on the day of the Alternate Prize Selection.

Prize Details

  1. The Prize consists of the following:

  2. Mystery Topdeck trip; and

  3. The Prize Winner must be aged between 18 and 39 years at the time of travel.  No changes to passenger names or details after booking are permitted.

  4. The total Prize value for this promotion is GBP £1000.

  5. The Prize Winner must take the Prize as offered. The Prize is not transferable, redeemable, refundable, and cannot be sold or exchanged for cash.  The Prize cannot be used in conjunction with any other offer.

  6. The Prize and booking of the Prize are subject to the standard booking terms and conditions of Flight Centre Travel Group Limited (available at www.flightcentre.com.au) and if applicable the airline’s conditions of carriage. 

  7. The Prize must be booked by 31 July 2019, and taken between 1 June 2019 and 31 December 2019, subject to availability.  No extensions will be permitted.

  8. Once a Prize has been booked, full amendment and cancellation fees apply to the Prize Winner as per the standard booking terms and conditions of the Promoter (available at Terms & Conditions) and if applicable the airline’s conditions of carriage.

  9. The Prize does not include transfers, visas, travel insurance, pre/post accommodation, spending money, excess baggage, excursions/tours, optional activities, freight tipping, extension of stay, additional passengers, passports, visas or any other items not specified in the Prize details.

  10. Any passes, tickets or vouchers issued as part of the Prize are subject to prevailing terms and conditions of use and any tickets, passes or vouchers are only valid for use within the stated duration on the passes or tickets issued or the duration of the chosen Prize, whichever is earlier.


  • The personal information of entrants will be collected to enable the Promoter to administer and promote this promotion and to contact the Prize Winner (or, if applicable, the winner of an Unclaimed Prize Draw).  Entrants agree that the Promoter may handle their personal information in accordance with the Promoter's privacy policy, which is available at: Privacy page.  Entrants agree that the Promoter may use their personal information for marketing purposes.  If an entrant does not truthfully provide all requested personal information, the Promoter may determine that they are not eligible to win the Prize.

  • The Prize Winner consents to the use of their name, suburb of residence, image and social media name or handle for promotional and marketing purposes. The personal information of the Prize Winner and their travel companion(s) (if applicable) may be provided to others assisting, including Prize suppliers and deliverers, and to authorities that regulate this promotion.

  • All entrants who submit any entry to the Promoter: (a) grant the Promoter and its licensees and assignees a non-exclusive licence to exercise all rights in perpetuity throughout the world in the entry material and all other material provided by the entrant to the Promoter pursuant to this promotion at any time; and (b) represent and warrant that the exercise of the rights granted to the Promoter in these terms and conditions will not infringe the rights of any third parties; and (c) indemnify the Promoter against any loss or damage resulting from any breach of the foregoing representation and warranty.

  • To the extent permitted by law, the Promoter is not responsible or liable for:

    • inaccurate/incorrect transcription of entry information;

    • purported entries that are not received for any reason, including because they are lost, misdirected or stolen, or that are received, but are late, illegible, incomplete, sent with insufficient postage (where entry is by post), or sent other than as directed in the entry instructions;

    • any problems or technical failures of any kind, including malfunction of any telephone network or lines, computer online systems or network, servers or providers, computer equipment, or software;

    • the unavailability or inaccessibility of any service whether or not caused by traffic congestion on the Internet or at any website;

    • unauthorised human intervention in any part of the competition;

    • electronic or human error which may occur in the administration of the competition;

    • any loss suffered or sustained, to person or property and including, but not limited to, consequential (including economic) loss arising in connection with the arrangement for supply, or the supply, of any goods or services by any person to a Prize Winner and, where applicable, to any family/persons accompanying a Prize Winner; or

    • any injury or damage to persons or property, including to the participant's or any other person's computer related to, or resulting from, participation or downloading any materials in this competition.

  • The Promoter will not be liable for personal injury suffered during participation in the promotion or use of the Prize, except to the extent directly caused by the Promoter's negligence. If requested by The Promoter, the Prize Winner(s), and his or her guests, must sign and return any liability release and indemnity provided by the Promoter and/or its contractors as a condition of a Prize being awarded. Failure to return the signed releases and indemnities may result in the entitlement to the Prize being forfeited and the selection of another Prize Winner.

  • The above conditions do not affect, and is not intended to affect, any rights a consumer might have, which cannot be excluded under applicable consumer protection laws. To the fullest extent permitted by law, any liability of the Promoter or its servant or agents for breach of any such rights is limited to the payment of the cost of having the Prize supplied again.

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