COVID-19 VACCINE HUB
All the need-to-knows about our new COVID-19 Vaccine Policy*.
We’re about to drop the C word...
Covid. (Sorry). It’s put travel plans on hold for long enough. Ready for the good news? The COVID-19 vaccine is your ticket outta here!
You said you’d feel more comfortable if the COVID-19 vaccine was made a requirement for travel with us. And we listened. *Drum roll* introducing our new COVID-19 Vaccine Policy*.
From now on, you’ll need to be fully vaccinated against COVID-19 to travel with us. This is to help keep you safe on our trips. The only exception is if you’re medically exempt from having the vaccine. Check out the three scenarios below, depending on your vaccination status.
FYI: this vaccine policy is only for travel with us. Some countries and airlines will have different requirements – it’s your responsibility to keep up to date with these (Google is your friend).
What’s your vax status?
I’m fully vaccinated (or soon will be): if you’ll be fully vaccinated against COVID-19 at least two weeks before your trip begins, you’re good to go! You’ll just need to show proof of this to your Trip Leader on the day your trip departs. Please bring an electronic and/or printed copy of your vaccination status showing your full name (the one on your passport, obvs) and the date your last required dose of the vaccine was given – which must be at least 14 days before departure.
I’m medically exempt: if you’re unable to be vaccinated against COVID-19 for medical reasons, you’ll need to provide us with a few things before your trip begins. This will include a copy of an official government exemption, or a letter from your doctor, emailed to us at least 14 days before your trip departs. You’ll also need to take a PCR test three days before your trip and email us the result. If we do not receive these within the given time – or your PCR test result is positive – you will not be able to travel with us. Please also bring electronic and/or printed copies of your medical exemption and negative PCR test result with you on your trip.
I’ve not been vaccinated: if you’ve not been fully vaccinated against COVID-19, and you’re not exempt from having the vaccine for medical reasons, unfortunately you won’t be able to travel with us. We’re super serious about the safety of our Topdeckers and the communities we visit. For that reason, you must be fully vaccinated to join us – unless you are medically exempt.
Head to our FAQ page for all the answers to your COVID-19 questions. Wanna know what else we’re doing to help keep you safe on the road? Our Travel Safely page has got that covered. And when the sh*t hits the fan and your plans need to change? Our extra-flexible booking policies are here for you. Hit up the links below to find out more.
Now for the small print
Standard Terms & Conditions
Please note: our COVID-19 Vaccine Policy is part of our standard booking terms and conditions. For our full T&Cs click here.
*COVID-19 Vaccine Policy Terms & Conditions
You must be fully vaccinated to travel on Topdeck trips, unless you are exempt. You must provide proof of full COVID-19 vaccination status to your Trip Leader at the point of trip departure. Proof of your vaccination status must include your name (matching your passport) and the date on which your final vaccine was administered (which must be at least 14 days prior to your date of departure).
You will be exempt from the requirement to provide proof of your vaccination status if you have a medical reason which means you cannot be vaccinated against COVID-19. You must provide us with proof of your medical exemption by email no later than 14 days prior to your date of departure. Your email must attach a copy of an official government exemption or, alternatively, letter from a doctor stating that you have been advised against having a recognised COVID-19 vaccine.
In addition, if you are claiming an exemption, you must take a PCR test three days prior to departure and receive a negative result. The results of your PCR test must also be emailed to us prior to your departure. There is no requirement to send us any PCR test results if you are fully vaccinated (although please note some countries may require this on entry/exit).
You will be refused entry on the trip and full cancellation fees will be applied if: (i) you cannot show proof of your full vaccination status at the point of trip departure; or (ii) you do not email us proof of your exempt status and negative PCR results within the timeframes specified above.
COVID-19: Important information
We strongly recommend that you familiarise yourself with airline and government requirements around passenger safety and COVID-19, including the need to produce evidence meeting airline and border control requirements in relation to a negative COVID-19 test both for transit and final destination passengers. This information is subject to change without notice so we recommend you update yourself in relation to the relevant airline and government policies for your transit and final destination at each of (i) the time of booking, (ii) as you approach your travel date, and (iii) immediately before travel.
Airlines, hotels and other travel service providers will need to comply with national and/or local guidance and requirements relating to COVID-19 and will have implemented certain measures as a result. This will likely include specific requirements regarding personal protective equipment, such as use of face-masks by customers and staff, social distancing, maximum number restrictions on the use of certain facilities, designated alternative entrance and exit routes, mandatory hand sanitisation, limited entertainment options and limited food/drink availability. We do not expect these measures to have a significant impact on your enjoyment of the trip and all measures will be taken with the purpose of securing your safety and those around you.
Local regulations may require you to provide a negative test result for COVID-19, temperature checks and/or a self-declaration of health prior to departing and at certain venues on your trip. Any travellers displaying symptoms of illness may require a negative COVID-19 test and/or doctor’s clearance before continuing the itinerary. If you show symptoms of COVID-19 and are either unable or unwilling to be tested, Topdeck may remove you from the trip to prevent any risk to others. Whilst on the trip, customers may also be required to wear a mask when necessary.