• Topdeck travelers standing in front of a cactus on their trip through Nevada.

Hit the road, safely

Our commitment to your safety

Your health and wellbeing = the most important thing (obvs). That’s why we’ve got policies in place to help keep you safe on the road.

We've evaluated safety protocols, updated Trip Leader training and audited on-road experiences to ensure we align with government and World Health Organization (WHO) guidelines. You can be certain every Topdeck trip will be run hygienically, responsibly, and with your safety at the forefront of everything we do.

Plus! We’ve been awarded the World Travel and Tourism Council’s Safe Travels stamp. So, when you’re busy finding new, experiencing more and losing yourself in the everyday – know we have your back every step of the way.

Safety on the road

Two Topdeck travelers posing for a photo.

Safe travels

Topdeck has been awarded the World Travel and Tourism Council’s Safe Travels stamp. Meaning? We’ve adopted globally recognised health and hygiene protocols that align with public health instructions and WTTC’s guidelines. So, you can rest assured knowing we’re doing everything we can to keep you safe.

A topdeck tour group going through medieval Europe.

You're in safe hands

Fact: we’ve been around since the 70s. And over that time, we’ve developed exceptional training and incident management processes for our Crew that place your health, safety and wellbeing at the forefront of every life-changing Topdeck experience. Our Crew are trained in COVID-specific hygiene standards and equipped with the skills required to keep every one of our Topdeckers safe.

Topdeck tour bus, open for travelers to come aboard.

On-road hygiene

Our modern fleet of Topdeck coaches are immaculately cleaned before each trip starts and regularly throughout. Your Topdeck Crew will ensure the daily sanitisation of all surfaces – with a focus on high-frequency touchpoints like handles and railings. Our health and hygiene procedures have been recommended by leading health experts to help prevent the transmission of COVID-19 and increase the safety for you, our Crew and the local communities we visit along the way.

Topdeck tour bus driving off against the sunset.

Set off with confidence

Got questions? Our Customer Service team are here to answer them. They’re up to date on all travel alerts and will provide you with the latest information so you can best prepare for your trip. Well before your trip kicks off, we’ll send all the essentials direct to your inbox – so you can feel confident, prepared and safe before you meet us on Day 1! 

A Topdeck tour leader looking out over a fairground with many attractions.

24/7 on-trip support

Whether you’ve been on a Topdeck trip before, or you’re a total newbie – every trip starts with a full briefing on what to expect. Now, your pre-trip briefing will outline our new hygiene policies and protective recommendations to help keep yourself, and others, safe throughout your trip. Topdeck Trip Leaders have the local knowledge and practical know-how to help you whilst on tour – plus our Crew are assisted by 24/7 support and have access to real-time resources to ensure they are aware of any changes as they happen. 

Topdeck tour group laughing together.

Keeping each other safe

To ensure the safety of you and your fellow Topdeckers, it’s essential you take responsibility for your own wellbeing by familiarising yourself with hygiene and safety measures recommended by the World Health Organization (WHO). These include washing your hands regularly (but you were already doing that, right?), complying with local social distancing guidelines and wearing personal protective equipment (PPE) where applicable. All Topdeckers will be required to complete a pre-boarding declaration confirming you understand your personal responsibilities throughout your trip.

Topdeck traveler playing pool in a trendy cafe in New York City.

On-road partners

COVID-times have prompted us to work closer than ever with our partners and suppliers to ensure they are able to meet all recommended health standards once we return to the road. We’ve reviewed cleaning protocols, hygiene records, reduction of touch points, customer ratings and risk assessment policies to ensure your safety and wellbeing remains the highest priority.


Do I need to be vaccinated against COVID-19 to travel with Topdeck?

No. Our COVID-19 Vaccine Policy ended on 1 January 2023. This means you no longer need to be vaccinated against COVID-19 to travel with us.

Remember: some countries and airlines will have different requirements – it’s your responsibility to keep up to date with these.

Will I need to take a PCR test before my trip?

You will not need to take a PCR test to travel with us.

However, please bear in mind some countries will require you to take a PCR test upon entry or exit. It’s your responsibility to check the requirements of your home country and your destination of travel.

Will I need to wear a mask?

You’ll need to wear a mask whenever your Trip Leader tells you it’s compulsory to do so. This will depend on the location, venue and mode of transport. So pack your faves!

What if I start to feel unwell on my trip?

Speak up. Let your Trip Leader know as soon as possible so they can help you. Feeling unwell on a trip can happen from time to time and our Crew are trained on what to do when this occurs. Additionally, our Crew will now receive training specific to coronavirus safety – ensuring they’re prepared to assist you. 

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